• Official format: each scenario has 4 actions and you rate each as Counterproductive, Ineffective, Fairly effective or Effective, independently of the others (Civil Service guidance).
• Here the actions are close together in quality, so you have to separate a good response from a nearly-good one. Serves 8 scenarios from 12. The Civil Service does not publish its keys or pass marks (scores are reported against a representative group), so treat the percentage as practice only. The real test's self-assessment part is not included.