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Insurance / financial services · researched 2026-10-02. Processes change every year, so confirm on the employer's own page.
Not retrievable from official pages (403 on Aviva's process pages). Prep sites suggest role-specific criteria. The Norwich tech pages say Software Development suits people who think logically, enjoy problem solving and have some coding knowledge. source
closes 2026 Software Engineer (Norwich) listing closed on 16 March 2026 (Find an Apprenticeship); the 2027 date was not found · Direct Line Group is now part of Aviva and its careers site redirects to careers.aviva.co.uk, so Norwich tech apprenticeship pages appear under Aviva. The gov.uk Find an Apprenticeship listing shows the 2026 Software Engineer vacancy closed on 16 March 2026 (that page shows only the closure). Search summaries (not read) report Software Engineer and Underwriting both closing mid-March 2026 with a 7 September 2026 start, so Aviva's cycle looks like a September start with a mid-March close rather than 'closes when filled'. The 2027 window is not published where we could read it: expect it to open in autumn or winter 2026 (inferred). source
1. Online application
Attach a CV and answer a short questionnaire about why you are interested in the programme, what you enjoy doing, what you are good at, and how you connect with Aviva's values.
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2. Online tests (Not officially named; prep sites mention Talent Q reasoning tests)
Situational Strengths test (scenarios showing how you like to work and your thought process, may include short videos). Depending on role you may also sit numerical reasoning and, for tech roles, a coding test. A minimum score (top ~50% of applicants, prep-site claim) is needed.
Prep-site claim: applicants need a score placing them in roughly the top half; varies by role.
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3. Video interview (HireVue)
Pre-recorded HireVue-style interview: a practice question, then strengths-based questions. Reports conflict and mostly describe the graduate route: about 5-6 questions at 1-2 minutes each (GraduatesFirst), or 5 questions with 2 minutes' preparation and 2 minutes to answer, about 30 minutes overall (a Glassdoor summary, search summary only). Live Teams interviews are possible depending on role. The apprenticeship format is not confirmed. · about 30 min
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4. Assessment day
Insight into working at Aviva and meeting colleagues. Prep-site description: second interview, group exercise and tasks such as a written exercise, a meeting or a presentation; assessors look at how you form relationships and contribute to a team.
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Situational-strengths items present a short workplace scenario and ask which responses fit you best, scored against Aviva's strengths and values; some use short videos to set the scene. Reasoning tests follow Talent Q-style tables and text. Because Aviva publishes little, write look-alike items as short workplace dilemmas with 4 response options that reveal a preference (for example balance between asking for help and acting independently).
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Practice question then 5-6 strengths-based questions, about 1-2 minutes each, 20-30 minutes total; the video interview screens candidates for the assessment day.
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In-person or virtual assessment day: interview, group exercise and tasks such as written exercise, meeting or presentation.
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A second interview takes place during the assessment day (prep-site description); format not confirmed by Aviva.
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Care · Community · Confidence · Commitment (prep sites list four values: Commitment with courage and ownership, Care, Community, Confidence)